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About Us
Cornish Cravings Hampers are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Cornish Cravings Hampers
Stable Forge Cobdens, Relubbus, Penzance Cornwall TR20 9EN United Kingdom
Phone: 01736 763182
Fax:
Email: sales@cornishcravings.co.uk
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
If you require a 'Made to Order' Hamper, please email sales@cornishcravings.co.uk where a quote can be obtained for you.
We accept credit card payment. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency. A quote will be needed for international postage,
please send an email to enquire prior to ordering.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, snail mail or over the
Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
Post and packing for UK:
This will be sent by courier delivery service and prices vary depending on
weight. See item ordered for further information.
Overseas orders:
To be quoted for.
Delivery Schedule
We aim to process and despatch all orders within a week in normal conditions, or to the date specified for a special occasion. In the unlikely event of you not having received your order after 10 days, please call us.
If you wish to place an order at short notice (less than a week) email first to ensure this is possible. We recommend that you order early for occasions such as Easter, Mother's/Father's Day and Christmas to ensure the Hampers are received on time and to avoid disappointment.
For overseas deliveries please allow up to 14 days, although every effort will be made to have your order with you as quickly as possible.
Any out of stock items will be sent later, free of additional postage charges.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
We are not registered for VAT
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01736 763182 (International +44 01736 763182) or write to us at Stable Forge Cobdens, Relubbus, Penzance Cornwall TR20 9EN United Kingdom
Privacy Policy
Cornish Cravings Hampers do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy
We are confident that you will be pleased with each product that you order from us. Should you for any reason not be satisfied, return the item to us and a full refund will be given, or a replacement if so desired.
We will replace any damaged goods once returned to us and postage will be
refunded.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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